# Teams

Source: https://jointextkit.com/docs/teams
Index: https://jointextkit.com/llms.txt

One account, many users. The owner and admins manage the account; members work
the inbox.

## Roles

| Role | Can |
| --- | --- |
| `admin` | Everything: keys, billing, webhooks, numbers, team, plus all member abilities. |
| `member` | Inbox, contacts, broadcasts, templates, messaging. |
| `viewer` | Read-only: sees everything a member sees (inbox, messages, contacts, deliverability, usage, spend), changes nothing. |

Admin-only routes return `403` to members and viewers; any change a viewer
attempts returns `403`. Admins change roles from Console → Team, and every
invite, role change, and removal is recorded in the [audit log](/docs/audit-logs).

## Invites

Console → Settings → Team → enter an email, pick a role, and select Invite. We
email the person a link; it is single-use, expires after 7 days, and only the
invited address can accept it. They sign in (Google, GitHub, or email) with
that address and land on your team. An account that already belongs to
another team must use a different sign-in.

Pending invitations are listed with the members. From the `…` menu an admin
can resend the email, copy the link, or revoke the invitation.

## Managing members

From the `…` menu next to a member, an admin can change their role or remove
them. Anyone except the owner can leave the team from the same menu next to
their own name.

## Signatures

Each user can set a signature (Console → Team → your profile); it is appended
to messages they compose in the console.

## Closing your account

Only the account owner can close the account: Console → Settings → Close
account, then type the account name to confirm. You can also ask us to close
it by emailing [support@joinsimplesms.com](mailto:support@joinsimplesms.com).

Closing takes effect at once:

- Nothing more is sent. Every API key is revoked, and any request made with
  one, test or live, returns `403 account_closed`.
- Webhook endpoints are turned off; recurring schedules and automations are
  paused; scheduled messages and broadcasts that have not gone out are
  canceled.
- The account's phone numbers are released. A released number goes back to
  the carrier and may later be given to someone else, so port out any number
  you want to keep before you close.
- Its registrations end: we file nothing more for them and ask the carriers
  to deactivate them.
- Fees accrued up to closing appear on a final statement. Unused purchased
  credits are not refunded ([Terms §4.5](/terms)).

For 30 days the account's people can still sign in and read and export
everything (the console is read-only), and a mistaken closure can be reversed
by emailing us. After that we delete the account's data, always within 90
days of closing: messages, contacts, logs, the audit log, settings and every
user's sign-in. Registration details and filed copies are kept for 1 year,
opt-out and consent records for at least 4 years after the last message, and
billing records for 7 years, as [Data Retention](/data-retention) says.